Per-ship posters
A signed QR poster for each ship, so every report arrives with the ship confirmed.
$35 per ship a month
- 1 to 20 ships$35
- 21 to 60 ships$29
- More than 60 shipsQuoted
- A Master code for each ship
- An inspection pack for each ship
Crew grievance and whistleblowing, ready for inspection.
Seafarers speak up from the ship's QR poster, with no name. Your DPA answers on time, on the record.
- MLC 2006 Reg. 5.1.5
- 2025 MLC amendments
- ISM Code
- EU Directive 2019/1937
- Japan Whistleblower Protection Act
On board? Scan the QR poster on your ship to raise a concern. It opens the crew page for your company and ship. Used it before on this phone? Open the crew page
One concern, from the poster to the record.
Each step meets a paragraph of the rules, so the evidence builds itself while the work gets done.
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Scan
The seafarer scans the poster in the mess room or the ship's office. The crew page opens on any phone, in 15 languages, with no app, no account and no name. On a weak connection, the phone keeps the report until there is signal.
Std A5.1.5 para 4 Every seafarer can open the procedure, with flag-state and home-country contacts.
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Sealed
The report is sealed on the phone before it leaves. Only the people ashore your company chooses can open it: nobody on board, and not TideSpeaker. The seafarer keeps a case code, the only key to their case.
Reg. 5.1.5 para 2 · Std A5.1.5 para 3 Safeguards against victimisation, with confidentiality at every stage.
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Answered
The DPA or HSEQ handler sees the next step and when it is due, from your own SMS time limits. They can ask questions, and the seafarer answers by case code, still without a name. Reminders go out before anything is late.
Reg. 5.1.5 para 1 · Guideline B5.1.5 para 2(b), 2(f) Complaints handled at each stage within set time limits.
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Recorded
Every complaint, decision and handler action goes into a hash-chained audit trail. Inspection readiness checks each ship against the rules, and the inspection pack prints it for the inspector.
Guideline B5.1.5 para 2(e) Every complaint and decision recorded, with a copy to the seafarer.
Screens from the TideSpeaker test version. The company, ship and case are sample data.
What the rules ask, and where TideSpeaker meets it.
Everything below is included, with no add-on; the Master code comes with the Per‑ship posters plan. The MLC list is the same one the dashboard checks ship by ship in Inspection readiness.
Maritime Labour Convention, 2006 (ILO)
| Rule | What it asks | How TideSpeaker meets it |
|---|---|---|
| Reg. 5.1.5 para 1 · Std A5.1.5 para 2 | On-board procedures for fair, effective and quick handling of complaints. | Your SMS procedure, its steps and time limits, on every ship's crew page. |
| Std A5.1.5 para 4 | Every seafarer has a copy of the procedure, with contacts in the flag state and their home country. | The procedure opens from the QR poster in English or the crew's language, with the ship's flag-state contact and home-country contacts. |
| Std A5.1.5 para 4 · Guideline B5.1.5 para 1(b) | A named person on board who gives confidential, impartial advice. | Named for each ship and shown to its crew. |
| Std A5.1.5 para 2 · Guideline B5.1.5 para 2(c), 2(g) | The right to complain directly to the Master, the company or an outside authority. | Shown on the crew page and in the procedure. On Per‑ship posters, the Master also has a code to report straight to the shore team. |
| Std A5.1.5 para 3 · Guideline B5.1.5 para 2(d) | The right to be accompanied or represented. | Stated in every seafarer's copy of the procedure. |
| Reg. 5.1.5 para 2 · Std A5.1.5 para 3 | Safeguards against victimisation for raising a complaint. | No name needed. Crew can report being treated badly from their own case page, and it is counted in Inspection readiness. |
| Guideline B5.1.5 para 2(e) | Every complaint and decision recorded, with a copy to the seafarer. | Each outcome shows on the seafarer's case page and in the inspection pack, kept for the years you choose. |
| Reg. 5.1.5 para 1 · Guideline B5.1.5 para 2(b), 2(f) | Time limits for each stage. | Limits from your procedure, reminders before each one is due, and late cases flagged. |
| Std A5.1.5, 2025 amendments expected in force 23 Dec 2027 | Stronger confidentiality and anti-victimisation safeguards; complaints may also go to shore-side personnel. | Reports are sealed on the phone and go to your chosen people ashore. Emails carry a case code only. |
Safety management and whistleblower laws
| Rule | What it asks | How TideSpeaker meets it |
|---|---|---|
| ISM Code section 4 IMO | A Designated Person Ashore with direct access to the highest level of management. | Reports go straight to the people ashore you choose, such as the DPA, never through anyone on board. |
| ISM Code section 9 IMO | Non-conformities, accidents and hazardous situations reported to the company. | A Safety topic for equipment, near misses and unsafe work, each with its own case record. |
| EU Directive 2019/1937, Art. 9 | Acknowledge a report within 7 days and give feedback within 3 months. | Time limits can be shorter than these, never longer, whatever the procedure says. |
| Japan Whistleblower Protection Act, 2025 amendments in force 1 Dec 2026 | No unjustified attempts to identify a whistleblower; penalties for dismissal or discipline over a report. | No name needed, a sealed report, and every handler action in the audit trail. |
TideSpeaker gives you the procedure, the channel and the record. Whether a fleet complies is decided by its flag states, port state control and its auditors.
The seafarer is safe to speak up.
- Sealed on the phone. Nobody on board can read a report, and neither can TideSpeaker.
- Anonymous, and still answered. Replies come back by case code, with no name, account, phone number or email.
- In their own language. The crew page works in 15 languages, including Arabic.
- Made for ship connections. The page is small and keeps a waiting report on the phone until there is signal.
- Their rights in view. The flag-state and home-country contacts and the right to go outside the company are on the page.
The DPA is ready before the inspector asks.
- Your own procedure. Upload the SMS procedure PDF, and TideSpeaker reads it to fill in the steps, time limits and contacts for you to check.
- Who gets told. Each topic and ship goes to the right people ashore, with a Company Security Officer for security reports and emergencies.
- A record that can't be edited. Every handler action is in a hash-chained audit trail with a fingerprint check.
- An inspection pack per ship. Requirements, procedure, contacts, complaints and decisions, ready to print or save as PDF.
- Emergencies first. A red Emergency button on every crew page alerts the emergency team ashore at once.
The server sees labels, never words.
Report words, photos and names are sealed in the seafarer's browser and open only in your handlers' browsers. The server keeps what it needs to route a case and nothing more.
- What the server sees
- Company, ship, topic, emergency flag, stage, dates and owner
- Sealing
- WebCrypto in the browser: ECDH, HKDF and AES-GCM
- Emails
- A case code and a sign-in link, never the report
- Handler sign-in
- A password, then a 6-digit code sent by email
- Abuse
- Signed posters, daily limits per phone and a bot check, without hiding a genuine report
- Where it is stored
- Singapore (Google Cloud asia-southeast1)
Two ways to put it on board.
Start with a free 90-day pilot, with an onboarding session for your DPA and HSEQ team. Then pay monthly, or yearly: a year costs 10 months.
One fleet QR
One poster for every ship. The seafarer picks the ship, so reports are marked not verified.
$199 a month, up to 10 ships
- Up to 30 ships$449
- Up to 50 ships$649
- Up to 100 ships$999
- More than 100 shipsCustom
- One price for the whole fleet
- One inspection pack for the fleet
List prices per month, in US dollars, before tax. Both plans cover every seafarer and every report, with no charge per report, and include email support.
Built by a serving Chief Officer. TideSpeaker comes from life on board, where a concern often goes unsaid because there is no safe way to say it. It is made by StratPollen.
Give every ship a safe voice, and keep the record.
Book a demo, or ask for an invite and set up your first ship in an afternoon. Questions: [email protected]